Our fees for mortgage advice

On this page

  1. Standard Fees
  2. More detail
  3. Examples

Our standard fees are set out below. In a limited number of cases our fees may vary (based on the complexity of your requirements). If this applies your adviser will tell you before you commit to paying a fee.

  • First time buyer, remortgage or home mover
    Initial meetingNo fee
    Research and recommendationNo fee
    Application fee£250 (payable upon application)

    Notes

    We will also receive a commission payment from the selected mortgage lender (this is paid by the mortgage lender, not you)

  • Buy to let mortgage (for landlords)
    Initial meetingNo fee
    Research and recommendationNo fee
    Application fee£250 (payable upon application)

    Notes

    We will also receive a commission payment from the selected mortgage lender (this is paid by the mortgage lender, not you)

  • Lifetime mortgages (clients aged 55 and older)
    Initial meetingNo fee
    Research and recommendationNo fee
    Application fee£750 (payable upon application)

    Notes

    We will also receive a commission payment from the selected mortgage lender (this is paid by the mortgage lender, not you)

    We encourage you to bring a trusted friend or family member to any meetings

    The application fee can be paid at completion of the mortgage rather than upon application, subject to management discretion – please ask your adviser if you are interested in this

More detail

Initial meeting

All potential new customers will receive a free initial consultation which typically takes around one hour.

During this meeting we will explain how we work and how we charge for our services. We will also take details about your current circumstances, your goals for the future and answer any questions you might have. We must take these details in order to ensure any recommendations we make are suitable for you and to ensure we act in your best interests.

Research and recommendation 

After the free initial consultation we will assess your needs at a high level and research the mortgage market*. We will then arrange a second meeting to discuss this research with you.

If your adviser recommends applying for a mortgage they will explain the key features of the recommended mortgage product.

If you choose not to proceed with this recommended mortgage no fees will be payable. If you choose to apply for the mortgage a fee (normally £250) will be payable. Your adviser will then complete and submit the mortgage application for your chosen lender.

Mortgage completion

Your adviser and our administration staff will guide you through the remainder of the mortgage process right up until the mortgage completes. When the mortgage completes we will normally receive a commission payment from the mortgage lender (this is not paid by you).

Your adviser will also discuss insurance policies with you to ensure you are properly covered in case the worst should happen. You will not pay a fee for this advice because we will receive a commission payment from the insurance provider if you take out a policy.

 

* Researching the mortgage and insurance market: whose products do we offer?

Residential mortgages (including equity release) – we offer a comprehensive range of all regulated mortgages from across the market, but not details that you can obtain by going direct to the lender

Insurances (life insurance, critical illness cover and income protection) – we will advise and make a recommendation for you after we have assessed your needs, based on a comprehensive and fair analysis of the market. We have access to the widest possible range of products and companies.

Examples

Example 1: 

Mr Jones is interested in buying his first home.

He attends a meeting with one of our mortgage advisers which lasts around an hour. The adviser takes his details and his mortgage requirements and explains how our service works.

After the initial meeting the adviser performs research and analysis. He uses research software to compare lots of different mortgage lenders and products, looking out for key features which might benefit or disadvantage Mr Jones. The adviser prepares a recommendation accordingly and asks Mr Jones to attend a follow-up meeting.

In the second meeting the adviser presents his recommendations to Mr Jones and Mr Jones is encouraged to ask questions. The adviser explains the initial fee payable to our company to proceed with a mortgage application is £250. The adviser also discusses other fees which will be payable (for example, to Mr Jones’ solicitor and possibly the mortgage lender). The adviser encourages Mr Jones to consider his recommendation before making a final decision. This second meeting lasts around one hour.

After the second meeting Mr Jones calls the adviser and explains that he would like to proceed with the recommendation. A final meeting is arranged. During the final meeting Mr Jones and his adviser complete the application form. He chooses to pay our £250 initial fee by debit card in our offices.

The mortgage application is submitted to the lender and Mr Jones is kept up to date with the process of his application until the mortgage completes.

Example 2:

Mrs Williams has a mortgage but wants to find out if she can improve on her mortgage product.

She attends a meeting with one of our mortgage advisers which lasts around an hour. The adviser takes her details and her mortgage requirements and explains how our service works.

After the initial meeting the adviser performs research and analysis. He uses research software to compare lots of different mortgage lenders and products, looking out for key features which might benefit or disadvantage Mrs Williams. The adviser finds that Mrs Williams has a competitive product and will have to pay an Early Repayment Charge if she changes her mortgage product.

The mortgage adviser calls Mrs Williams to explain the reasons why it might not be best to change her mortgage product for the time being. Mrs Williams thanks the adviser and asks him to confirm the fee payable. However, as no mortgage product has been recommended, Mrs Williams does not pay a fee to our company.

 

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